SHIPMENT AND DELIVERY
Mystic Flavia is a customer centric organization and committed to providing the best in class customer experience. All our shipments are made through reputed courier service providers to ensure on time delivery and delightful customer experience.
Order Preparation & Dispatch
We start preparing the shipment immediately on receipt of the payment confirmation. The shipment is dispatched within the next 24 hours in most cases.
Shipment and Delivery
Most of our shipments to Tier 1 cities get delivered the next day from dispatch although sometimes it can take longer.
For shipments within India delivery time can vary from 2 - 5 business days from the time of dispatch based on the destination address. Delivery of all orders will be made to the address provided at the time of order placement. Please note that the delivery time can be more than 5 days for certain destinations with limited service options in exceptional circumstances. We will do a complete refund of your order in case your destination address is not serviceable.
In extreme circumstances where the destination address is not serviceable due to any reason, we will cancel the entire order. For such cases the refund will be initiated immediately with our partner payment service provider within 2 business days and the money will be refunded to the source payment method used at the time of placing the order.
We use Express shipping for all our orders. Please refer to International Orders in case you would like us to ship our products to a location outside India. We use DHL Express as our partner for shipping products outside India.